SAP Consultant - Celonis

IBM

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Work type: On-site
Location: Monroe, LA
Posted: 39 days ago

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Similar $184k

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TL;DR · SAP Consultant - Celonis

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As a Business Transformation Consultant at Celonis in Monroe, LA, you will join the Customer Operations team to advise clients on optimizing customer strategies and developing transformation roadmaps. Your day-to-day responsibilities include leveraging process mining tools like Celonis or myInvenio to identify inefficiencies and automation opportunities, implementing CCaaS solutions with conversational AI technologies such as LivePerson, and automating processes using UiPath, Automation Anywhere, and Blue Prism. You will need strong SQL and PQL skills for data transformation and custom KPIs, along with solid SAP ECC functional knowledge. Experience in MedTech/Life Sciences and GxP compliance is preferred, as well as proficiency in Python (PyCelonis) for automation tasks and familiarity with cloud-based customer operations solutions like CCaaS and CRM platforms.

Skills

Celonis PQL SQL UiPath Automation Anywhere Blue Prism LivePerson SAP ECC Python CCaaS KPI definition S/4HANA SAP Activate GxP compliance CSV PyCelonis machine learning natural language processing

What you'll do

Develop tailored transformation roadmaps to enhance customer experience and efficiency using process mining tools.
Implement automation solutions with UiPath, Automation Anywhere, and Blue Prism to optimize processes.
Design innovative customer service strategies using CCaaS and conversational AI technologies like LivePerson.
Utilize Celonis or myInvenio to identify inefficiencies and automate business processes for cost reduction.
Define and track KPIs to monitor progress and ensure successful outcomes of transformation projects.

What we're looking for

3+ years of hands-on experience with Celonis EMS/IBC for data integration and process analytics.
Expertise in SQL and PQL for transforming data, creating custom KPIs, and generating process insights.
Solid SAP ECC functional knowledge including BKPF, BSEG, VBAK, VBAP, and end-to-end business processes.
Proven ability to translate complex processes into actionable insights with ROI-driven recommendations.
Experience implementing automation solutions using UiPath, Automation Anywhere, Blue Prism, and Celonis Action Flows.

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