Product Quality Manager

Upstart

Remote

Quick summary

Work type: Remote
Location: Remote
Salary: $145,100–$201,100 / yr
Posted: 6 days ago
Closes: Sep 10, 2026

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $177k

This role $173k

$137k most similar roles pay here $213k

This role pays more than 52% of similar roles. Most pay $147,625–$205,765 — the shaded band above. At the midpoint, this role pays about $173k versus about $177k for comparable roles.

Based on 238 similar postings.

Employer

About Upstart

Upstart is an AI lending platform that partners with banks and credit unions to expand access to affordable credit using non-traditional variables.

Upstart currently has 48 open roles on FindRole.

Listed pay typically runs $177,200–$245,400 across 48 roles with salary data.

Most-posted roles

View all roles at Upstart

At a glance

TL;DR · Product Quality Manager

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As the Secured Lending Quality Manager at Upstart, you will lead the execution of quality control across secured lending products, including pre-close and post-close reviews, compliance testing, and non-performing loan analysis. You will oversee a multi-layered quality framework using AI-powered technology to ensure loans meet high standards for accuracy and compliance. Responsibilities include developing QC sampling methodologies, driving root cause analysis, and creating quality reporting for senior leadership. This role requires 7+ years of experience in consumer lending quality control, with expertise in regulatory exams and risk management. Preferred qualifications include experience with automated QC tools, investor delivery requirements, and building dashboards for executive reporting. The position demands strong cross-functional collaboration skills to partner closely with Operations, Compliance, Legal, Risk, and servicing teams in a fast-moving environment.

Skills

QC Engine Python SQL Tableau KPIs Dashboards Regulatory exams OCC FDIC CFPB Consumer lending regulations Mortgage Home Equity Auto Lending AI-powered tools Investor delivery requirements Third-party oversight frameworks Cross-functional communication

What you'll do

Lead execution of quality control programs for Upstart's secured lending products.
Oversee risk-based sampling methodologies and ensure regulatory compliance.
Serve as product owner for the QC Engine, managing rule approval and performance reporting.
Drive root cause analysis and remediation for quality issues across the lending lifecycle.
Develop quality dashboards and trend analyses for senior leadership review.

What we're looking for

7+ years of experience in quality control or risk management in consumer lending.
At least 2 years of leadership experience managing a QC team or analysts.
Experience with pre-close and post-close file reviews, defect identification, and root cause analysis.
Knowledge of regulatory exams involving agencies like OCC, FDIC, CFPB, or state regulators.
Expertise in designing QC sampling methodologies including risk-based approaches.
Background in non-performing loan reviews, early default analysis, and servicing quality oversight.

Remote

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Product Manager

Apex

Austin, TX 5 days ago

AWS GCP Azure Terraform Ansible CI/CD IaC FinOps AI Python PostgreSQL Mentorship Cross-functional collaboration Vendor management OKRs Technical product design Cloud engineering Networking Compute Storage Project management

Hybrid

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