Product Associate, Employee Experience, Personalization

What you'll do

• Owns and maintains the personalization map for employee interactions across digital touchpoints.
• Coordinates with front-end teams to ensure alignment on priorities and timelines for personalization features.
• Supports the Product Manager in identifying new personalization opportunities through user research and feedback.
• Manages the product backlog, writing clear requirements and user stories for engineering delivery.
• Facilitates end-to-end User Acceptance Testing for personalization changes across channels.
• Plans for upstream and downstream implications of new personalization features on web, mobile, and agentic channels.

What we're looking for

• 2+ years of experience in product management or a relevant domain area
• Proficient in managing a product backlog and working with scrum teams
• Strong coordination and stakeholder management skills across multiple teams
• Understanding of personalization strategies, including audience segmentation and content targeting
• Familiarity with multi-channel product delivery (web, mobile, conversational/agentic)
• Excellent communication and influencing skills to build collaborative relationships
• Curiosity and a growth mindset for learning new tools and platforms quickly