Process & Tools Scalability Specialist - Careers

Airbnb

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$106,000–$125,000 / yr
Posted
1 day ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $196k
This role $116k
$91k most similar roles pay here $244k

This role pays less than 95% of similar roles. Most pay $161,721–$229,500 — the shaded band above. At the midpoint, this role pays about $116k versus about $196k for comparable roles.

Based on 240 similar postings.

Employer

About Airbnb

Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.

Airbnb currently has 75 open roles on FindRole.

Listed pay typically runs $204,000–$255,000 across 45 roles with salary data.

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View all roles at Airbnb

At a glance

TL;DR · Process & Tools Scalability Specialist - Careers

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As the Senior Technology Professional reporting to the Manager of Tools and Process Improvement, you will champion data-driven decision-making to enhance fraud and safety agents' workflows globally. Your responsibilities include supporting technical system changes, designing logical process diagrams, and implementing workflow improvements using engineering tools. You will act as a Subject Matter Expert on operational tools and processes, staying updated with industry trends and facilitating discussions between operations, product, and engineering teams to drive system design and architecture decisions. A typical day involves identifying inefficiencies, managing cross-functional projects, and applying Lean and Agile methodologies to ensure continuous improvement. Ideal candidates have at least 6 years of experience in operations or software development, with a focus on quality assurance and project management. Strong data analysis skills, leadership abilities, and the capacity to work autonomously are essential.

Skills

Lean Agile Python SQL PostgreSQL Docker Kubernetes AWS CI/CD Prometheus Grafana Terraform Git Jira Confluence

What you'll do

  • Lead the decomposition of tools into logical system designs and process interaction diagrams.
  • Facilitate discussions with cross-functional teams to influence system design and architecture.
  • Identify inefficiencies and opportunities for innovation in technical and data systems.
  • Manage cross-functional projects to ensure timely and budget-conscious goal delivery.
  • Champion continuous improvement using Lean and Agile methodologies.

What we're looking for

  • 6+ years of operations experience with at least 2 years in software development and tool management.
  • Expertise in decomposing tools into logical system designs and process interaction diagrams.
  • Strong data-driven analytical skills for identifying inefficiencies and opportunities for innovation.
  • Proven ability to manage cross-functional projects using Lean and Agile methodologies.
  • Experience as a solutions architect or equivalent role driving end-to-end business enablement.
  • Bachelor’s degree in Engineering, Science, or related field preferred.
  • Excellent verbal and written communication skills with the ability to influence at multiple levels.

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