Oracle Utilities Oracle SOM FA Designer

Accenture

Quick summary

Work type
On-site
Location
Chicago, ILMilwaukee, WIDallas, TXColumbus, OHKirkland
Salary
$70,350–$196,000 / yr
Posted
4 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k
This role $133k
$55k most similar roles pay here $217k

This role pays less than 83% of similar roles. Most pay $142,400–$199,870 — the shaded band above. At the midpoint, this role pays about $133k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 132 open roles on FindRole.

Listed pay typically runs $84,100–$263,900 across 84 roles with salary data.

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At a glance

TL;DR · Oracle Utilities Oracle SOM FA Designer

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Accenture seeks a senior Oracle Service Order Management (SOM) and Field Activity (FA) Designer to join its enterprise technology team, focusing on the design and optimization of field service processes within the Oracle Customer Cloud Service platform. This role involves translating complex utility operations into robust functional designs for seamless integration between customer service, field operations, metering, and back-office systems across US territories. Key responsibilities include leading the configuration of SOM/FA modules, designing end-to-end workflows, integrating with external systems like FFS, WACS, GIS, OMS, AMI HES, and third-party dispatch platforms, and ensuring compliance with regulatory standards such as state PUC rules and safety regulations. The ideal candidate has extensive experience in Oracle Utilities CC&B or Customer Cloud Service, with a focus on US utility field operations and integration patterns. Knowledge of Oracle Integration Cloud (OIC), Mobile Workforce Management (MWM), and AMI-driven automation is highly beneficial.

Skills

Oracle Oracle Utilities CC&B Oracle Customer Cloud Service (CCS) Oracle Integration Cloud (OIC) MuleSoft GIS MWM AMI Head-End Systems (HES) Oracle Analytics Cloud (OAC) OSHA DOT SQL XML JSON REST APIs SOAP Python JavaScript HTML CSS

What you'll do

  • Lead the design and configuration of Oracle CCS Service Order Management (SOM) and Field Activity (FA) modules.
  • Design end-to-end field activity workflows for various utility operations.
  • Configure integration data flows between Oracle CCS SOM/FA and external systems.
  • Produce high-quality functional design documents and process flow diagrams.
  • Conduct fit/gap analysis to align Oracle CCS SOM/FA with utility-specific requirements.

What we're looking for

  • Minimum 3 years of experience with Oracle Utilities CC&B or Customer Cloud Service (CCS) in US utility environment.
  • Extensive hands-on experience designing and configuring Oracle CCS/CC&B SOM and FA modules.
  • Experience in US utility field operations, including dispatch group configuration and scheduling rules.
  • Ability to facilitate business requirements workshops and produce high-quality functional design documents.
  • Knowledge of regulatory compliance for service connection/disconnection rules and safety standards.
  • Familiarity with Oracle Integration Cloud (OIC) or MuleSoft for SOM/FA integrations.

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