Oracle Utilities Oracle SOM/FA Designer

Accenture

Quick summary

Work type: On-site
Location: Chicago, IL · Milwaukee, WI · Dallas, TX · Columbus, OH · Kirkland
Salary: $70,350–$196,000 / yr
Posted: 2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $168k

This role $133k

$55k most similar roles pay here $215k

This role pays less than 84% of similar roles. Most pay $140,075–$196,750 — the shaded band above. At the midpoint, this role pays about $133k versus about $168k for comparable roles.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 131 open roles on FindRole.

Listed pay typically runs $94,400–$235,100 across 89 roles with salary data.

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At a glance

TL;DR · Oracle Utilities Oracle SOM/FA Designer

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Accenture’s Oracle practice seeks a Senior Oracle Service Order Management (SOM) and Field Activity (FA) Designer to join their enterprise technology team, focusing on designing and configuring field service processes within the Oracle Customer Cloud Service platform. This role involves translating complex utility operations into functional designs for seamless integration between customer service, field operations, metering, and back-office systems across US territories. Key responsibilities include leading the design of SOM/FA modules, integrating with external systems like FFS and AMI HES, and ensuring compliance with regulatory standards such as OSHA and DOT. The ideal candidate has extensive experience in Oracle Utilities CC&B or Customer Cloud Service, along with a strong background in utility field operations and integration patterns. Knowledge of Oracle Integration Cloud and Mobile Workforce Management is beneficial for supporting large-scale implementations and cloud migrations.

Skills

Oracle Oracle Utilities CC&B Oracle Customer Cloud Service (CCS) Oracle Integration Cloud (OIC) MuleSoft GIS AMI Head-End Systems (HES) Oracle Analytics Cloud (OAC) CI/CD

What you'll do

Lead the functional design and configuration of Oracle CCS Service Order Management (SOM) and Field Activity (FA) modules.
Design end-to-end field activity workflows for various utility operations.
Collaborate with architects to design data flows between Oracle CCS SOM/FA and external systems.
Produce high-quality functional design documents, process flow diagrams, and data mapping specifications.
Ensure SOM/FA designs comply with US utility regulatory requirements and safety standards.

What we're looking for

Minimum 7 years of experience with Oracle Utilities CC&B or Customer Cloud Service (CCS) in US utility environment.
At least 5 years of hands-on experience designing and configuring Oracle CCS/CC&B SOM and FA modules.
Experience in US utility field operations, including FA activity types and dispatch group configuration.
Ability to design data flows between Oracle CCS SOM/FA and external systems like FFS, WACS, GIS, OMS, AMI HES.
Produce high-quality functional design documents (FDDs) and process flow diagrams for SOM/FA modules.
Ensure compliance with US utility regulatory requirements and safety standards in SOM/FA designs.

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