Nutanix Infrastructure engineer

HCSC (Health Care Service Corporation)

Actively hiring
Waukegan, IL · Chicago, IL · Richardson, TX Posted 27 days ago $61,500–$136,100 / year
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At a glance

AI generated

TL;DR

This position is for a Senior IT Operations Engineer responsible for 24x7 support of non-production and production environments, including incident resolution, vendor management, and knowledge transition from design teams. The role involves using analytics to enhance service availability and customer interactions while managing operational performance metrics. Key responsibilities include handling infrastructure technologies such as monitoring tools, hyperconverged platforms like Broadcom VCF SAN and Nutanix AHV, and automation scripts for server, OS, virtualization, and container management. Candidates should have a bachelor’s degree or equivalent experience in IT, knowledge of ITIL v3 and ITSM systems, and expertise with Dell, HP, and Cisco hardware. Preferred qualifications include ServiceNow experience, Kubernetes, Ansible, GitHub, PowerShell scripting, and familiarity with HPE OneView, Dell OpenManage, and Cisco UCS platforms.

Skills

ITIL ServiceNow Nutanix Kubernetes Ansible GitHub PowerShell VMware Cisco UCS HPE OneView Dell Open Manage iDRAC DevOps UC Collaboration Middleware Scripting Storage Virtualization Container Network Voice Call Center Supplier management Problem Management RCA CI/CD

What you'll do

  • Manage 24x7 operations infrastructure support for production and non-production environments.
  • Resolve incidents and manage issues escalated by vendors in real-time.
  • Transition knowledge from design/build teams to operational processes.
  • Perform continuous improvement of service availability using analytics.
  • Execute problem management and root cause analysis for system issues.

What we're looking for

  • Bachelor’s degree in IT or equivalent experience.
  • Proficient in ITIL v3 and ITSM systems.
  • Expertise in infrastructure technologies including monitoring and event management.
  • Experience with UC/Collaboration, mobile devices, and hyperconverged platforms.
  • Knowledge of network, voice, call center, and data/voice technologies.
  • Supplier management and continuous improvement skills.
  • Incident and problem management experience.

Employer

About HCSC (Health Care Service Corporation)

HCSC (Health Care Service Corporation) is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. Industry: Health Insurance

HCSC (Health Care Service Corporation) currently has 5 open roles on FindRole.

Listed pay typically runs $92,700–$167,500 across 5 roles with salary data.

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