Manager - WW Ops BPR - Business Operations Strategy & Support
At a glance
AI generatedTL;DR
The Manager of Business Operations Strategy & Support at Apple leads a mission-critical operational team responsible for ensuring the readiness and resilience of global business systems during high-stakes events like new product launches. This role involves defining long-term NPI Systems Execution Strategies, driving peak event readiness through rigorous testing and governance, and partnering with cross-functional teams to build a Center of Excellence in operations resilience. The manager will also oversee production support models, champion continuous improvement using AI/ML for predictive analytics, and lead a diverse team focused on operational excellence. Key skills include experience in enterprise systems, supply chain operations, people leadership, and the ability to influence senior-level stakeholders effectively.
Skills
What you'll do
- Define and deliver multi-year NPI Systems Execution Strategy for Apple's operations.
- Ensure zero-disruption systems execution at global scale during new product launches.
- Develop prevention-first support philosophy to proactively manage operational risks.
- Lead continuous improvement initiatives using AI/ML to predict and mitigate risk.
- Build a Business Process Re-engineering (BPR) practice to enhance operational capabilities.
What we're looking for
- Bachelor's degree in Engineering, Computer Science, Supply Chain, or related field.
- 10+ years of experience in supply chain operations, enterprise systems, or business operations.
- 5+ years of people leadership with success managing global cross-functional teams.
- Deep expertise in enterprise application support and core operations processes.
- Proven ability to build and execute multi-year operational strategies in high-stakes environments.
- Strong analytical skills for translating data into confident business decisions.
- Clear, compelling communication skills for executive presentations.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has 255 open roles on FindRole.
Listed pay typically runs $171,600–$272,100 across 182 roles with salary data.
Most-posted roles
- Software Development Engineer 10
- Apple Business Systems Engineer Manager 8
- iPad Touch Electrical Engineer 3
- Machine Learning Engineer, Apple Store Online 3
- Manager, Machine Learning, Apple Store Online 3