Manager - WW Ops BPR - Business Operations Strategy & Support

Apple Inc

Actively hiring Posted this week
Sunnyvale, CA Posted 4 days ago $188,000$282,800 / year

At a glance

AI generated

TL;DR

As a Manager in Apple's Business Operations Strategy & Support team, you will lead the systems readiness for New Product Introductions (NPIs) and oversee enterprise business systems at global scale. Your role involves defining multi-year NPI Systems Execution Strategies, ensuring zero-disruption system execution during launches, and fostering continuous improvement through AI/ML applications. You will work closely with Engineering, Supply Chain, and IS&T leaders to build a Center of Excellence that enhances operational quality. Additionally, you will manage a high-performing team, develop personalized growth plans, and maintain a culture of psychological safety and accountability. The ideal candidate has over 10 years of experience in supply chain operations or enterprise systems, with strong analytical skills and the ability to influence senior-level stakeholders effectively. Proficiency in SAP ECC, S/4HANA, and hands-on AI/ML experience are preferred qualifications for this fast-paced, high-stakes environment.

Skills

AI/ML SAP ECC S/4HANA CI/CD Python SQL Kubernetes Terraform AWS Azure Google Cloud Platform PostgreSQL Docker Prometheus Grafana PMP Six Sigma

What you'll do

  • Define and deliver a multi-year NPI Systems Execution Strategy to scale with business needs.
  • Drive peak event readiness through rigorous testing and governance processes.
  • Ensure zero-disruption systems execution during global launch events.
  • Lead comprehensive production support models for IS&T platforms.
  • Develop prevention-first support philosophy with proactive monitoring frameworks.
  • Champion continuous improvement by converting post-event insights into systemic changes.

What we're looking for

  • 10+ years of progressive experience in supply chain operations or enterprise systems.
  • 5+ years of leadership experience managing global cross-functional teams.
  • Deep expertise in enterprise application support environments and core business processes.
  • Proven ability to build and execute multi-year operational strategies.
  • Strong analytical skills with the capability to translate data into confident business decisions.
  • Clear communication skills, presenting complex topics effectively to executive audiences.
  • Experience influencing senior-level stakeholders across technical and business organizations.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 255 open roles on FindRole.

Listed pay typically runs $171,600–$272,100 across 182 roles with salary data.

Most-posted roles

View all roles at Apple Inc