Manager, Product Management - Customer Assist Observability

Capital One Financial

Quick summary

Work type: On-site
Location: McLean, VANew York, NYRichmond, VA
Salary: $164,800–$188,100 / yr
Posted: 6 days ago
Nearby: 99+ roles within 25 mi

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $191k

This role $176k

$147k most similar roles pay here $230k

This role pays less than 55% of similar roles. Most pay $160,400–$221,937 — the shaded band above. At the midpoint, this role pays about $176k versus about $191k for comparable roles.

Based on 238 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 814 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 809 roles with salary data.

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View all roles at Capital One Financial

At a glance

TL;DR · Manager, Product Management - Customer Assist Observability

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As a Product Manager for Customer Assist Observability at Autonomous AI, you will lead the development of robust observability solutions focusing on alerting, traceability, logging, automated controls, and system observability. This role involves partnering with cross-functional teams to design scalable architectures that deploy real-time alerts, ensure compliance, and reduce incident recovery times. You will apply human-centered design principles to create an iterative roadmap that empowers internal stakeholders by translating complex challenges into actionable insights. Key responsibilities include leveraging data visualization tools, structured querying, and prescriptive analytics to drive strategic investments in observability technologies such as Datadog, Splunk, New Relic, and Grafana, while adhering to OpenTelemetry standards and SRE concepts like SLIs, SLOs, and MTTR.

Skills

Datadog Splunk New Relic Grafana OpenTelemetry Site Reliability Engineering SLIs SLOs MTTR SQL Data Visualization Prescriptive Analytics

What you'll do

Develop and execute a strategic roadmap for system observability and automated controls.
Lead cross-functional teams to build scalable architectures deploying real-time alerts.
Ensure compliance and reduce incident recovery times through robust observability practices.
Translate complex technical challenges into actionable insights using data visualization tools.
Apply human-centered design principles to create intuitive, user-friendly product interfaces.
Conduct deep-dive analytics to identify risks and uncover hidden opportunities for growth.

What we're looking for

Hands-on experience with observability tools such as Datadog, Splunk, New Relic, and Grafana.
Strong understanding of OpenTelemetry standards and SRE concepts including SLIs, SLOs, and MTTR.
Ability to translate complex system logs into actionable insights using data visualization and querying techniques.
Experience in building scalable, technology-driven architectures for real-time alerting and compliance.
Proficiency in human-centered design and integrated problem-solving for product development.

Remote

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Product Manager

Apex

Austin, TX 5 days ago

AWS GCP Azure Terraform Ansible CI/CD IaC FinOps AI Python PostgreSQL Mentorship Cross-functional collaboration Vendor management OKRs Technical product design Cloud engineering Networking Compute Storage Project management

Hybrid

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