Manager, Operations (Weekend shift)

Cboe Global Markets

Hybrid Actively hiring Posted this week
Chicago, IL Posted 3 days ago $126,225–$163,350 / year
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At a glance

AI generated

TL;DR

As an experienced operational leader, the Weekend Operations Manager will oversee Cboe's global weekend support function, managing teams in Chicago and Singapore to ensure high-availability coverage across its platform portfolio. This role involves defining shift structures, staffing requirements, and incident management processes while serving as the senior escalation point for all production events during weekends. The manager will also lead team development, expanding capabilities to cover trading platforms and operational oversight of Cboe's Titanium markets. Key responsibilities include system monitoring, customer support, and coordinating hand-off between Chicago and Singapore teams. Proficiency in UNIX/Linux shell scripting, SQL, cloud technologies like AWS or GCP, and experience with market data analytics are essential. The ideal candidate has a background in securities-related technical support and people leadership, with expertise in US equities, options, futures markets, and 24x7 index calculation platforms.

Skills

SQL UNIX/Linux Shell AWS GCP Agile Development Methodology Cloud Technology Cboe proprietary tools Sigma dashboards File transfer processing Python Java Kubernetes Docker CI/CD Prometheus Git Jira Confluence

What you'll do

  • Manage global weekend operations teams in Chicago and Singapore.
  • Oversee incident management for all production events during weekends.
  • Develop the weekend support team to handle expanding responsibilities.
  • Provide operational support for Cboe exchange trading platforms on weekends.
  • Coordinate hand-off processes between Chicago and Singapore weekend teams.
  • Lead internal and industry-wide weekend testing activities across platforms.

What we're looking for

  • 7+ years of securities-related or technical support experience in options, equities, futures, index, and currency market data.
  • Proven leadership in managing teams for at least 3 years with a focus on cross-regional coordination.
  • Proficiency in UNIX/Linux shell scripting and file transfer processing.
  • Strong SQL skills for data analysis and reporting.
  • Experience with Agile development methodologies and cloud technologies like AWS or GCP.
  • Knowledge of market data platforms, including index calculation and dissemination systems.
  • Bachelor's degree in Computer Science, Engineering, Business, FinTech, Financial Services, or related field (Master’s preferred).

Employer

About Cboe Global Markets

Cboe Global Markets, Inc. is a leading global provider of financial exchange operator services, clearinghouse, and investment solutions.

Cboe Global Markets currently has 15 open roles on FindRole.

Listed pay typically runs $119,000–$154,000 across 15 roles with salary data.

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