Manager Digital Capability Management, Quality System
At a glance
AI generatedTL;DR
The Manager of Digital Capability Management role within the Enterprise Quality Systems team at Global Product Development & Supply involves overseeing the production support and lifecycle management for critical applications like SmartQC. This senior-level position requires managing day-to-day operational support to enhance business efficiency and customer experience while collaborating with IT partners, vendors, and end-users globally. Key responsibilities include troubleshooting issues, providing training, ensuring compliance with Computer System Validation requirements, and leading medium-sized projects. Ideal candidates possess a Bachelor’s degree in Science or Computer Science, 5 years of laboratory systems experience, and proficiency in LIMS or SmartQC. Strong skills in SDLC, CSV, agile methodologies, and project management are essential, along with the ability to quickly learn new technologies and communicate effectively across diverse teams.
Skills
What you'll do
- Manage day-to-day operational support for Enterprise Quality Systems applications.
- Ensure critical system functionality through collaboration with vendors and IT teams.
- Troubleshoot and resolve issues in supported systems to improve user experience.
- Provide training to users on laboratory computer systems as needed.
- Lead medium-sized projects and enhancements within the digital capability framework.
What we're looking for
- Bachelor’s degree in Science or Computer Science.
- 5 years of experience in laboratory systems and LIMS/SmartQC.
- Knowledge of SDLC, CSV, and project management methodologies.
- Strong communication skills to understand business needs and deliver user-centric solutions.
- Ability to lead initiatives and collaborate across multiple teams.
- Deep analytical skills for identifying and resolving technical issues efficiently.
- Experience working with system administrators and end users in a laboratory environment.
Employer
About Bristol Myers Squibb
Bristol Myers Squibb is a global biopharmaceutical company committed to discovering, developing and delivering innovative medicines to patients.
Bristol Myers Squibb currently has 26 open roles on FindRole.
Listed pay typically runs $135,320–$163,976 across 26 roles with salary data.
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