As a Manager of Commercial Reliability at Johnson & Johnson Services, Inc., you will lead the design, deployment, and continuous improvement of commercial End-to-End IT products. Your role involves enhancing product quality through proactive measures, automating reliability issues, and collaborating with cross-functional teams to deliver robust solutions. You will optimize existing systems by integrating automation into infrastructure, applications, and operations while partnering with business leaders to solve critical problems. Key responsibilities include evaluating vendors, developing cost models, and maintaining contracts in collaboration with procurement and legal services. Utilizing technologies such as cloud platforms, DevOps tools, and scripting languages like Python or Bash, you will ensure revenue-critical systems are reliable and performant by monitoring system health and conducting pre-production validations. This role requires a Master’s degree in Information Science, IT, Computer Science, or related field and 2 years of experience in reliability engineering or a similar capacity.
Lead the design and deployment of commercial IT products to ensure high reliability.
Collaborate with product lines to automate and eliminate issues for better quality.
Optimize existing systems by integrating automation into infrastructure and operations.
Analyze business problems and partner with leaders to identify effective solutions.
Evaluate vendors, develop cost models, and manage contracts for service evaluation.
What we're looking for
Master's degree in Information Science, IT, Computer Science, or related field required.
2 years of experience in commercial reliability engineering or a similar role.
Proven ability to design and deploy high-quality, reliable IT products.
Expertise in system optimization, automation, and continuous improvement.
Strong collaboration skills with business leaders, developers, and product owners.
Experience evaluating vendors and developing cost models for services.
Market check
Salary context
This
$170,000–$190,000
range sits above
51%
of similar postings on FindRole.
Peer median band
$149,800–$208,700
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$150,500–$214,900
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Johnson & Johnson
Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices
Johnson & Johnson currently has
52 open roles
on FindRole.
Listed pay typically runs
$122,000–$211,025
across 50 roles with salary data.