Lead, Service Reliability Engineer R&D

Johnson & Johnson

Remote Actively hiring Verified listing
Remote, USA · Raritan, NJ Posted 9 days ago $94,000$151,800 / year

At a glance

AI generated

TL;DR

The Lead Service Reliability Engineer at Raritan, NJ, is a hands-on role within the technical product management team, focusing on enhancing service reliability through observability, incident response, and automation. This non-managerial position involves collaborating with Product Owners, development teams, and infrastructure engineering to establish reliability standards, implement operational controls, and maintain documentation for regulated environments. Daily responsibilities include defining SLIs/SLOs, building observability capabilities, participating in on-call rotations, and driving root-cause analysis. The role requires expertise in observability tools like Prometheus and Grafana, CI/CD pipelines with Jenkins or Azure DevOps, and cloud infrastructure management using Terraform or CloudFormation. Ideal candidates have experience in MedTech or Life Sciences, working knowledge of Agile practices, and fluency in AI technologies to ensure responsible use and evaluation in a regulated setting.

Skills

Terraform AWS CI/CD Kubernetes Git Jenkins PostgreSQL Python Docker Prometheus Grafana Azure DevOps Agile Security Observability Incident Management Infrastructure-as-Code Generative AI

What you'll do

  • Define and implement reliability standards for production services, including SLIs/SLOs.
  • Build observability capabilities and establish actionable alerts reflecting customer impact.
  • Lead incident triage and restoration during on-call rotations; drive root-cause analysis.
  • Engineer reliability improvements through automation to eliminate manual tasks and toil.
  • Design resilient architectures with engineering teams and improve deployment safety practices.
  • Conduct capacity planning, performance analysis, and resilience testing (e.g., failover exercises).
  • Create operational documentation and maintain runbooks for service catalogs and monitoring standards.

What we're looking for

  • 5+ years of experience in SRE, DevOps, platform engineering, or software engineering with substantial production operations responsibilities.
  • Hands-on experience with observability and incident management practices, including monitoring/alerting design, on-call operations, and root-cause analysis.
  • Experience with infrastructure-as-code and CI/CD tools (e.g., Terraform, Git, Azure DevOps) and automated testing/release practices.
  • Strong communication skills to explain technical issues and reliability risks to both technical and non-technical stakeholders.
  • Working knowledge of Agile delivery practices and ability to collaborate across cross-functional teams in regulated environments.
  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience.
  • Demonstrates AI Fluency—ability to use and evaluate generative AI technologies responsibly.

Market check

Salary context

This $94,000–$151,800 range sits above 8% of similar postings on FindRole.

Peer median band

$129,650$208,390

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$142,450$204,250

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Johnson & Johnson

Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices

Johnson & Johnson currently has 46 open roles on FindRole.

Listed pay typically runs $122,000–$211,025 across 45 roles with salary data.

Most-posted roles

View all roles at Johnson & Johnson

More like this

Similar roles

Service Reliability Engineer - Assistant Vice President

Deutsche Bank

Cary, 3000 Centregreen Way, US 94 days ago $100,000$153,000
GCP Terraform Kubernetes Docker CI/CD Python Java NodeJS Shell GitHub Actions GitLab Ansible UCD Helm Azure AWS PostgreSQL Oracle RabbitMQ Redis Distributed Systems Observability

R&D SW Quality Engineer

Broadcom

Usa-Ca San Jose Innovation Drive, US 50 days ago $120,000$192,000
Python Go TCL Jenkins JIRA Git CI/CD Mysql HTML XML JSON Unix Shell C Perl VLAN STP Switching Routing NAT Multicast ECMP ACL VxLAN BGP eVPN MPLS Ixia

Lead Collaboration Services Engineer

The Hartford

Locations Hartford, Connecticut, US 9 days ago $128,800$193,200
Microsoft 365 Azure AD PowerShell Azure CLI OAuth SAML ServiceNow Microsoft Graph API Zscaler CDN DLP CI/CD Azure Cost Management Coupa ERP Google Cloud Platform Vertex AI WIF SCIM MCP Microsoft Copilot Copilot Studio

Lead Engineer – Product Engineer

GE Aerospace

Clearwater, US 17 days ago $95,000$127,000
MechanicalDrawings ElectricalSchematics WiringDiagrams MilitarySpecifications IndustryStandards ConfigurationManagement SixSigma CI/CD TestSystemDesign AerospaceDefenseStandards ManufacturingProcesses ProjectManagement LeanTools QualityAssurance RegulatoryStandards

R&D Product Development Engineer

Abbott

US 21 days ago
Python LabVIEW NumPy Pandas Keras Pytorch Matplotlib Seaborn MEMS Microelectronics Mechanical Design Fixture Development Prototyping Tolerance Analysis Failure Analysis Process Development Statistical Analysis Design of Experiments JMP Minitab RF Concepts Low-Power Electronics Wireless Systems Spectrum Analyzers Oscilloscopes

Engineer Lead

Elevance Health

US 28 days ago
AWS Snowflake DB2 Hadoop Hive Spark Scala Java ETL Unix Scripting SQL Control-M Informatica Docker Bamboo CI/CD