Lead Product Designer

Twilio

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$159,210–$176,900 / yr
Posted
9 days ago
Closes
Dec 2, 2026

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $185k
This role $168k
$137k most similar roles pay here $229k

This role pays less than 65% of similar roles. Most pay $156,187–$214,800 — the shaded band above. At the midpoint, this role pays about $168k versus about $185k for comparable roles.

Based on 238 similar postings.

Employer

About Twilio

Twilio is a cloud communications platform that provides APIs and software, allowing developers to embed voice, messaging, video, and email functionalities directly into their applications.

Twilio currently has 28 open roles on FindRole.

Listed pay typically runs $141,520–$175,245 across 24 roles with salary data.

Most-posted roles

View all roles at Twilio

At a glance

TL;DR · Lead Product Designer

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Join Twilio's Channels UX team as a Staff Product Designer (L4) and lead the strategic design of Twilio Email within the One Console, defining user experience for complex API configurations and transactional setups. You will harmonize cross-channel workflows across Messaging and Voice, modernize SendGrid’s UX, and establish high-level partnerships with product and engineering leaders to drive multi-year roadmaps. Utilizing expertise in systems thinking and technical complexity, you’ll architect data visualization standards and mentor junior designers while navigating organizational ambiguity to shape a clear strategic vision for 2027. Ideal candidates have over eight years of experience designing complex B2B SaaS platforms and possess deep knowledge of email delivery infrastructure and developer interfaces.

Skills

B2B SaaS Design Systems UX Design Mentorship Cross-Functional Leadership Data Visualization API Design SDK Integrations Developer Tools Email Delivery Infrastructure DNS Management SPF DKIM AI-Powered Tools CI/CD

What you'll do

  • Architect the end-to-end user journey strategy for Twilio Email inside the One Console.
  • Lead cross-channel harmonization by building unified configuration and observability narratives.
  • Define long-term UX roadmap and structural evolution for SendGrid platform.
  • Establish strategic partnerships with Product Directors and Engineering VPs across email teams.
  • Design high-density data visualizations and real-time diagnostic dashboards for developers.
  • Mentor L3 designers and drive the evolution of Twilio's centralized design system.

What we're looking for

  • 8+ years of professional product design experience in complex B2B SaaS platforms.
  • Expert-level systems thinking and cross-product workflow mapping skills.
  • Proven executive leadership influencing product strategy at the Director and VP level.
  • Mastery in translating technical infrastructure into developer-friendly mental models.
  • Experience mentoring designers and driving structural change within a scaling UX organization.
  • Curiosity about AI-powered tools to improve design speed, quality, and impact.

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