Job Detail

Balyasny Asset Management

Quick summary

Work type
On-site
Location
Hong Kong
Posted
4 days ago

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Salary context

How this pay compares to similar roles

Similar $177k
$131k most similar roles pay here $227k

This listing doesn't post a salary. Most similar roles pay $140,651–$212,500.

Based on 240 similar postings.

Employer

About Balyasny Asset Management

Balyasny Asset Management (BAM) is a global multi-manager hedge fund offering diversified investment strategies across equities, macro, commodities, and systematic trading.

Balyasny Asset Management currently has 56 open roles on FindRole.

Listed pay typically runs $175,000–$250,000 across 32 roles with salary data.

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At a glance

TL;DR · Job Detail

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BAM is seeking a Senior Desktop Engineer to join its Technology Solutions and Enablement team, providing high-touch technical support to employees globally, including remote users and executive leadership. This role involves troubleshooting complex end-user issues, supporting Windows 10/11, Microsoft 365 applications, Exchange Online, Active Directory, and virtual desktop environments like Citrix Cloud and Azure VDI. The engineer will also manage incidents through JIRA Service Desk, maintain asset inventories, and create technical documentation while collaborating with cross-functional teams to improve processes and support standards. Ideal candidates have over five years of experience in a fast-paced enterprise environment, strong troubleshooting skills, and proficiency in PowerShell scripting and automation tools like Microsoft Intune and SCCM. The role supports business-critical applications such as Bloomberg Terminal and requires flexibility for global user needs and occasional travel.

Skills

Windows Microsoft 365 Exchange Online Active Directory Citrix Cloud Microsoft Azure VDI Microsoft Intune PowerShell Cisco VoIP Cisco Webex Zoom Neat Poly Bloomberg Anywhere Bloomberg Terminal JIRA Service Desk VMware Horizon VDI scripting automation

What you'll do

  • Provide advanced technical support for Windows 10/11 and Microsoft 365 applications.
  • Serve as escalation point for complex end-user issues in virtual desktop environments.
  • Troubleshoot Citrix Cloud and Microsoft Azure VDI environments.
  • Support enterprise collaboration tools like Cisco Webex, Zoom, and Bloomberg Terminal.
  • Maintain accurate asset inventory and manage support lifecycle for desktop hardware.
  • Create and update technical documentation and standard operating procedures.
  • Mentor junior team members and promote strong support practices.

What we're looking for

  • 5+ years of desktop support or endpoint engineering experience in financial services
  • Strong hands-on expertise with Windows 10/11, Microsoft 365, Exchange Online, Active Directory
  • Proven ability to troubleshoot and resolve complex technical issues independently
  • Experience supporting remote users, mobile devices, and virtual desktop environments
  • Excellent customer service orientation with strong communication skills

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