IT Operations Manager – Vulnerability Management (Endpoint Technology)

US Bank

Quick summary

Work type
On-site
Location
Cincinnati, OH · Atlanta, GA · Hopkins, MN · Charlotte, NC · Chicago, IL
Salary
$111,605–$131,300 / yr
Posted
1 day ago
Closes
Jun 30, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $121k
$99k most similar roles pay here $227k

This role pays less than 92% of similar roles. Most pay $148,500–$211,475 — the shaded band above. At the midpoint, this role pays about $121k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About US Bank

U.S. Bank (U.S. Bancorp) is the fifth-largest bank in the United States, providing retail banking, corporate and commercial banking, wealth management, and payment services to millions of customers. Industry: Banking & Financial Services

US Bank currently has 44 open roles on FindRole.

Listed pay typically runs $111,605–$131,300 across 41 roles with salary data.

Most-posted roles

View all roles at US Bank

At a glance

TL;DR · IT Operations Manager – Vulnerability Management (Endpoint Technology)

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The IT Operations Manager role at U.S. Bank is a senior-level position within the Employee Technology Experience (ETE) organization, focusing on leading vulnerability operations and driving modernization efforts in a complex, multi-platform enterprise environment. This leader will oversee teams responsible for vulnerability remediation and endpoint operational processes, aiming to improve efficiency through automation and process optimization. Key responsibilities include identifying inefficiencies, redesigning workflows, establishing metrics, and partnering with various technology teams to deliver sustainable solutions. The role requires expertise in Microsoft technologies, endpoint management platforms like Intune, and IT service management concepts. Candidates should have a strong background in modernizing legacy processes, vulnerability management, and applying automation techniques to reduce operational risk. This position demands effective communication skills and the ability to influence change within a 24/7 operational setting.

Skills

Microsoft Intune ITSM Incident Management Problem Management Change Management Automation Process Improvement Metrics Microsoft Technologies Endpoint Operations Vulnerability Management Communication Governance

What you'll do

  • Lead identification of inefficiencies and bottlenecks in vulnerability and endpoint operations.
  • Redesign workflows for improved speed, quality, scalability, and transparency.
  • Establish and monitor operational metrics focused on risk reduction and outcomes.
  • Champion modernization efforts to shift from manual work to automated processes.
  • Identify opportunities to leverage automation and emerging technologies for improvement.
  • Collaborate with engineering teams to deliver sustainable enterprise solutions.

What we're looking for

  • At least 7 years of experience in technology operations or IT service management.
  • Proven ability to lead teams and deliver results aligned with business objectives.
  • Experience modernizing legacy operational processes and applying automation techniques.
  • Working knowledge of vulnerability management, endpoint operations, and information security practices.
  • Familiarity with IT service management concepts including incident, problem, and change management.
  • Strong communication skills for engaging technical teams and senior leadership effectively.

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