IT Manager, MedTech-SAP Service Maintenance

Johnson & Johnson

Remote

Quick summary

Work type
Remote
Location
Raritan, NJ
Salary
$102,000–$177,100 / yr
Posted
6 days ago
Closes
Jul 7, 2026
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $183k
This role $140k
$87k most similar roles pay here $237k

This role pays less than 87% of similar roles. Most pay $152,000–$213,375 — the shaded band above. At the midpoint, this role pays about $140k versus about $183k for comparable roles.

Based on 240 similar postings.

Employer

About Johnson & Johnson

Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices

Johnson & Johnson currently has 61 open roles on FindRole.

Listed pay typically runs $117,000–$201,250 across 58 roles with salary data.

Most-posted roles

View all roles at Johnson & Johnson

At a glance

TL;DR · IT Manager, MedTech-SAP Service Maintenance

Role Posting Log in to save

As an IT Manager in the ERP TS team at Johnson & Johnson Technology Services, you will oversee SAP-MedTech business services and report to the Sr. Manager of MedTech ERP Services. Your primary responsibilities include managing service levels, application portfolios, incident resolution, knowledge management, and continuous improvement for SAP ECC and S/4HANA Business Services. You will drive digital capabilities by enhancing observability, expanding automation, and supporting AI-driven solutions like predictive analytics and intelligent incident management. This role requires extensive experience with SAP applications such as ECC, GTS, MDG, CRM, BW, APO, GRC, and HANA, along with ITIL processes and strong communication skills to collaborate effectively across diverse teams.

Skills

SAP S/4HANA ITIL KPIs CMDB AI Predictive Analytics Automation Observability Tableau Informatica WebMethods Terraform CI/CD Python PostgreSQL Docker Kubernetes AWS Azure

What you'll do

  • Manage service level agreements and performance monitoring for SAP services.
  • Optimize the SAP portfolio and maintain accurate configuration management data.
  • Lead incident resolution and root cause analysis to prevent recurrence of issues.
  • Champion knowledge management practices to ensure effective sharing of information.
  • Drive continuous improvement using KPIs and customer feedback to enhance services.
  • Expand automation initiatives to improve efficiency and enable proactive issue resolution.

What we're looking for

  • 10+ years of experience supporting and administering SAP applications.
  • In-depth knowledge in OTC, Finance, and supply chain functional areas.
  • Strong hands-on experience with ITIL processes and incident management.
  • Experience managing vendor work orders, invoices, and performance metrics.
  • Proficiency in SAP, Informatica, Tableau, or WebMethods tools.
  • Excellent verbal and written communication skills for business impacts.
  • High judgment, negotiation, influencing, analytical, and leadership skills.

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