End User Technology SME
At a glance
AI generatedTL;DR
The Endpoint User Technician Specialist-SME role at SEC Infrastructure Support Services offers senior-level technical leadership for endpoint management services, focusing on secure and reliable lifecycle operations for Windows devices, virtual endpoints, and mobile assets. This position involves designing and enforcing endpoint baselines, managing patching and vulnerability remediation, and supporting modernization initiatives like Microsoft Intune and Windows Autopilot. The SME will lead cross-functional issue resolution, maintain SOPs and documentation for audit readiness, and mentor technical staff to enhance service performance. Key technologies include Microsoft Intune, Windows Autopilot, PowerShell scripting, and enterprise application packaging, with a focus on FISMA compliance in a regulated federal IT environment.
Skills
What you'll do
- Lead operations and maintenance for SEC-issued endpoints across the full lifecycle.
- Establish and maintain endpoint configuration baselines and compliance policies in Windows environments.
- Serve as technical SME for Microsoft Intune, including device configurations and application delivery.
- Design and implement PowerShell scripts to automate endpoint management tasks.
- Coordinate with security teams to resolve complex endpoint issues and prevent recurrence.
What we're looking for
- 10+ years of experience in endpoint engineering and enterprise management in complex IT environments.
- Demonstrated expertise in Microsoft Intune for Windows endpoint administration and policy management.
- Proven experience leading security, lifecycle management, troubleshooting, and documentation governance in regulated environments.
- Experience supporting multi-platform endpoint ecosystems including Windows and mobile/Apple devices.
- Leadership in modernizing endpoints with initiatives like Windows Autopilot and Microsoft Defender for Endpoint.
- Proficiency in PowerShell scripting, enterprise application packaging, and deployment automation.
- Strong technical skills in endpoint security controls, compliance policy governance, and troubleshooting complex issues.
Employer
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.
Leidos currently has 214 open roles on FindRole.
Listed pay typically runs $107,900–$195,050 across 204 roles with salary data.
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