Director of Product Management, ISO & Channel Enablement
At a glance
AI generatedTL;DR
As the Director of Product Management for ISO & Channel Enablement at Fiserv, you will lead a team responsible for developing and executing product strategies that maximize merchant acquisition volume and partner retention through modernizing and scaling end-to-end product features tailored for Independent Sales Organizations (ISOs) and merchant aggregators. Your daily tasks include translating the needs of high-volume wholesale ISOs into clear PRDs, optimizing partner-facing APIs and developer toolkits, and collaborating with cross-functional teams to ensure seamless integration and compliance with card network regulations. The ideal candidate has at least 8 years of product management experience in payments or fintech, with a focus on merchant acquiring and ISO distribution architecture, RESTful APIs, and multi-layered security tokens. This role demands deep technical aptitude and leadership skills to drive innovation across Fiserv’s core processing and software services.
Skills
What you'll do
- Develop and execute a multi-year product strategy for ISO channels.
- Prioritize features based on needs of high-volume wholesale ISOs and sub-merchants.
- Design and scale merchant boarding orchestration components for streamlined onboarding.
- Align product flows with Risk, Underwriting, and Compliance divisions to streamline data paths.
- Serve as the authoritative voice representing Fiserv's ISO platform in industry forums.
- Implement tracking parameters to evaluate platform performance and identify bottlenecks.
What we're looking for
- Minimum 8+ years of product management experience in payments, fintech, or corporate merchant banking.
- At least 3+ years leading complex product portfolios and platform initiatives in a matrixed enterprise environment.
- Deep operational understanding of Merchant Acquiring and ISO distribution architecture.
- Proven track record deploying technical product specifications including RESTful APIs and security tokens.
- Bachelor’s degree in a technical or business-related field.
Employer
About Fiserv
Fiserv is a global leader in financial services technology, providing core banking platforms, payment processing, digital banking, and merchant acquiring solutions to financial institutions and businesses. Industry: Financial Technology & Payments
Fiserv currently has 70 open roles on FindRole.
Listed pay typically runs $110,000–$186,000 across 47 roles with salary data.
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