Director of Infrastructure Engineering, Network Rapid Response

JPMorgan Chase

Quick summary

Work type
On-site
Location
Bengaluru, Karnataka, India
Posted
1 day ago

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Salary context

How this pay compares to similar roles

Similar $183k
$123k most similar roles pay here $235k

This listing doesn't post a salary. Most similar roles pay $143,073–$222,300.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 436 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 230 roles with salary data.

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At a glance

TL;DR · Director of Infrastructure Engineering, Network Rapid Response

The Director of Infrastructure Engineering role at JPMorgan Chase in Bengaluru involves leading the Network Rapid Response team within the Infrastructure Platforms division. This senior-level position focuses on ensuring network availability and performance, managing critical incidents, and driving continuous improvement through automation and AI tools like Ansible, Python, and ServiceNow. The ideal candidate will have extensive experience with enterprise network infrastructure technologies such as Cisco ACI/NXOS, VXLAN, F5 load balancing, and multi-cloud operations across AWS, Azure, and GCP. They must also excel in monitoring and observability using Splunk, SevOne, and Arista CloudVision, while fostering a culture of accountability and execution within their distributed team. This role demands strong leadership skills for managing large-scale operational teams and collaborating with engineering and reliability teams to enhance service quality and reliability.

What you'll do

  • Own end-to-end network availability and reliability to meet client expectations.
  • Lead major incident response and ensure clear executive communication during critical events.
  • Drive continuous improvement in service quality through analysis of operational data and trends.
  • Establish governance standards for AI-assisted workflows to align with security and risk requirements.
  • Partner with engineering teams to enhance monitoring, observability, and automation capabilities.
  • Manage vendor relationships and oversee budgets and investment decisions aligned to business priorities.

What we're looking for

  • 10+ years of experience in Network Engineering or Operations in large-scale environments.
  • Deep expertise in enterprise network infrastructure including Cisco ACI/NXOS and multi-cloud operations across AWS, Azure, GCP.
  • Formal training or certification in infrastructure engineering concepts with hands-on automation and AI tool proficiency.
  • Proven leadership in senior roles (Director/Executive Director) managing operational teams for availability and performance.
  • Strong monitoring and observability skills using tools like SevOne, Splunk, and Arista CloudVision.
  • Excellent stakeholder management and executive communication abilities during high-severity incidents.

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