Desktop Support I - Adyen
Quick summary
- Work type
- On-site
- Location
- Bengaluru, India
- Posted
- 1 day ago
Employer
About Ayden
Adyen is a global payments platform that provides end-to-end payment processing, merchant acquiring, and issuing solutions to large global companies, enabling them to accept payments anywhere in the world. Industry: Payments Technology & Financial Services
Ayden currently has 111 open roles on FindRole.
Listed pay typically runs $180,000–$243,000 across 49 roles with salary data.
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At a glance
TL;DR · Desktop Support I - Adyen
We are seeking an IT Support Engineer to join our dynamic Infrastructure team in Bengaluru, providing comprehensive support to resolve a wide range of IT challenges. This role involves diagnosing and troubleshooting issues related to Apple devices, user access, and networking while collaborating globally to enhance our systems and processes. You will proactively identify opportunities for automation using scripting languages like Bash or Python to streamline operations and improve efficiency. The ideal candidate has 3+ years of experience in IT support, administering services such as Google Suite, Zoom, OKTA, and LDAP, managing MacOS devices with tools like JAMF, and conducting new joiner onboarding sessions. Knowledge of networking fundamentals and config management systems is a plus.
Skills
What you'll do
- Diagnose and troubleshoot IT challenges for new users and existing colleagues.
- Provide comprehensive support for Apple device issues, user access, and networking.
- Enhance global IT systems to align with evolving business needs.
- Analyze repetitive tasks and automate processes to improve operational efficiency.
- Administer onboarding sessions and IT user training for new joiners.
What we're looking for
- At least 3 years of experience in IT support and troubleshooting.
- Experience administering Google Suite, Zoom, OKTA, LDAP, and MacOS devices with JAMF or similar tools.
- Knowledge of scripting languages like Bash or Python for automating tasks.
- Ability to manage new joiners' onboarding sessions and provide user training.
- Proactive approach to analyzing and streamlining repetitive IT processes.
- Experience in writing and maintaining technical documentation.