If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. Remote internal associates may also be considered.

If you enjoy complex, visible work with a clear line of sight to member experience and enterprise metrics, there is a uniquely impactful Agile Leader seat opening that may be for you.

Within Personal Lines Digital Sales and Servicing, there are two opportunities available allowing the right candidate to make real impact.

For Digital Servicing, you would be joining a team that supports high‑visibility internet servicing experiences for our members and agents.  Customer value for this team spans multiple platforms and leans heavy into AI‑driven delivery metrics and DX tooling, actively seeking and adopting AI capabilities to measure and improve how the line delivers.

For Digital Sales, you would be joining a team that builds and evolves customer and agent facing experiences for Auto and Property, spanning across multiple digital journeys, and partnering tightly with business as well as UX.  This team is an opportunity to grow and shape ways of working for a modern sales capability.     

A strong candidate for these dedicated Agile Leader roles will:

• Be a proven Agile team coach for software delivery teams in complex, multi‑team environments—ideally with integration‑heavy or policy/servicing systems.
• Have strong demand/capacity planning skills, with demonstrated experience and be able to interpret and explain and use those insights to influence prioritization and staffing.
• Demonstrate work item management tool fluency—able to own workflow, boards, dashboards, and reporting for the line in Jira and related tooling.
• Enjoy relationship‑heavy work and see networking and influence as a core tool.
• Bring managerial courage—willing to raise risks early, challenge assumptions respectfully, and protect the team from unsustainable commitments while staying aligned with business outcomes.
• Have a strong continuous improvement bias using data to drive decisions, naturally looking for small, incremental changes in process, tooling, data hygiene, or communication that improve flow, quality, and predictability.

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As an Agile Lead, you will coach a robust, self-organized Agile Team(s) responsible for building software solutions with the best technology, processes, and tools. You will collaborate to deliver business outcomes, using appropriate software delivery practices (e.g., Scrum, Kanban, Lean) to continuously improve software delivery efficiency, and quality. You will play a key role in guiding delivery from idea inception to implementation and participate in user communities to learn and implement optimal practices.

**Job Description****

Key Responsibilities:

• Influences, coaches and mentors team members on Agile practices and principles.
• Removes impediments to the team’s progress; escalate obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Collaborates at the highest level to prioritize work to maximize value towards business outcomes.
• Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.
• Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of Agile practices on our most complex and strategic efforts.
• Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
• Collaborates with senior leadership on demand and financials. Actively participates in variable staffing functions for the line.
• Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology Manager/Director.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, mathematics or related field is preferred. Agile certification (Certified ScrumMaster – CSM, SAFe ScrumMaster Certification - SSM, Professional ScrumMaster Certification - PSM) and proven experience across multiple teams is a plus.

Experience: Typically, Six years of experience in Agile including three years as an Agile Leader or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years working with ALM tools and Microsoft Office Suite.

Knowledge, Abilities and Skills: Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross team initiatives. Strong candidates will put the team first, have excellent communication skills, robust problem-solving ability, conflict resolution skills and be active in the industry. Insurance and/or financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 05/01/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Consultant, Agile Leader : $118,000.00-$222,000.00The expected starting salary range for Consultant, Agile Leader : $118,000.00 - $178,000.00

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