As a Business System Analyst Consultant at PNC's Retail Tech in Pittsburgh, you will support the retail line of business by planning and coordinating AI solution releases. Your daily tasks include translating business needs into technical requirements, partnering with engineering teams to align architecture decisions with business outcomes, and driving adoption of standardized reference architectures to reduce duplication. You will also define success criteria for AI solutions, track their performance, and act as a bridge between stakeholders and engineers. Additionally, you will establish best practices for AI usage, define human-in-the-loop processes, and ensure observability aligns with business KPIs and compliance needs. This role requires experience in project planning, Agile methods, and excellent communication skills.
Define and support the enterprise approach for scaling AI solutions.
Translate business needs into AI-enabled capabilities and solution requirements.
Identify opportunities to standardize and scale AI use cases across the organization.
Document and socialize reference architectures for common AI use cases.
Act as a bridge between business stakeholders and engineering teams during delivery.
Define human-in-the-loop (HITL) processes and approval workflows.
What we're looking for
Extensive experience in project planning and leading team meetings.
Strong skills in gathering requirements to support technical teams.
Proficiency in using Agile methods for project management.
Ability to translate business needs into AI-enabled solution requirements.
Experience in documenting and socializing reference architectures for common use cases.
Expertise in defining human-in-the-loop processes and approval workflows.
Capability to establish best practices for AI usage and integration.
Market check
Salary context
This listing doesn't show a salary. Similar roles on FindRole typically pay
$103,300–$158,200.
Peer median band
$103,300–$158,200
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$110,625–$158,700
Middle half of comparable postings.
Based on 238 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About PNC
PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.
PNC currently has
180 open roles
on FindRole.
Listed pay typically runs
$74,750–$171,925
across 62 roles with salary data.
Remote (Us - Ca - Foster City, US)15 days ago
$146,540–$189,640
SQL
Python
User Acceptance Testing
Basic SQL skills
Basic Python skills
System validation processes
Business Analysis principles
Industry and system delivery practices
Analytical skills
Effective communication
CI/CD
Cloud Services
Databases
Methodologies