AWS Cloud Engineer - Contact Center REMOTE AVAILABLE

The Hartford

Remote Hybrid

Quick summary

Work type: Remote
Location: Chicago, IL · Danbury, CT · Stamford, CT · Hartford, CT · Columbus, OH
Salary: $122,800–$184,200 / yr
Posted: 1 day ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $167k

This role $154k

$108k most similar roles pay here $208k

This role pays less than 55% of similar roles. Most pay $139,450–$195,425 — the shaded band above. At the midpoint, this role pays about $154k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About The Hartford

The Hartford is a leading provider of property and casualty insurance, group benefits, and mutual funds, serving businesses and individuals across the United States. Industry: Insurance & Financial Services

The Hartford currently has 54 open roles on FindRole.

Listed pay typically runs $128,600–$192,900 across 54 roles with salary data.

Most-posted roles

View all roles at The Hartford

At a glance

TL;DR · AWS Cloud Engineer - Contact Center REMOTE AVAILABLE

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As a Cloud Engineer at the Customer Experience Platform team, you will play a pivotal role in designing and implementing high-availability and scalable cloud environments for enterprise-wide standardization. Your responsibilities include building reusable architectures to accelerate agile development while ensuring fault tolerance and operational simplicity. You will specialize in integrating Contact Center technologies and Voice Bots to enhance customer experiences, leveraging AWS Cloud and Infrastructure as Code (IaC) practices. Additionally, you will drive DevSecOps initiatives, mentor junior engineers, and collaborate with cross-functional teams to deliver robust cloud solutions that comply with enterprise architecture principles. Essential skills include experience with CI/CD pipelines, serverless computing, observability tools, and a deep understanding of Contact Center platforms like Amazon Connect and Voice Bot frameworks.

Skills

AWS CI/CD Infrastructure as Code Python Docker Amazon Connect DevSecOps Agile Serverless Container Observability CloudFormation IAM NLP Cross-Account Code Promotion

What you'll do

Design and implement services to standardize cloud environments across the enterprise.
Build reusable architectures for agile teams to improve development velocity.
Ensure applications follow best practices for fault tolerance and observability.
Design cloud solutions integrating Contact Center platforms and Voice Bot technologies.
Deliver tooling for cloud compliance, metrics, reporting, and cost management.
Apply DevSecOps principles to build immutable infrastructure using IaC.

What we're looking for

Minimum 4+ years of software development or data engineering experience.
Proven experience with SDLC, Agile, and iterative deployment practices.
Expertise in AWS Cloud, CI/CD DevOps, IaC deployments, and Contact Center technologies.
Experience operating production workloads in cloud infrastructure for at least 2 years.
Ability to communicate effectively across all organizational levels and influence leadership.
Understanding of serverless computing, containers, observability, and cloud security best practices.
Cloud certifications required (AWS, Azure, or GCP).

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