Associate Administrator, Safe and Secure Technology

Carvana

Quick summary

Work type
On-site
Location
Tempe, AZ
Posted
1 day ago
Nearby
99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $180k
$119k most similar roles pay here $231k

This listing doesn't post a salary. Most similar roles pay $139,856–$220,000.

Based on 240 similar postings.

Employer

About Carvana

Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.

Carvana currently has 24 open roles on FindRole.

Listed pay typically runs $65,000–$73,640 across 5 roles with salary data.

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View all roles at Carvana

At a glance

TL;DR · Associate Administrator, Safe and Secure Technology

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The Associate Administrator position within Carvana’s Safe & Secure Operations Remote Team (SSORT) supports internal and external customers by addressing technical issues related to safety and security technology, including CCTV, access control, and alarm monitoring systems. This role involves troubleshooting problems via phone, email, or video calls, logging detailed tickets in Jira, and collaborating with other teams to ensure efficient resolution. The ideal candidate has 1+ years of experience in technical/physical security support, intermediate skills in Windows Server, Active Directory, DHCP, and network services, and proficiency with tools like Genetec, Slack, Confluence, Cisco Meraki Appliances, and Jira. They must also demonstrate strong problem-solving abilities, excellent communication skills, and a commitment to continuous learning.

Skills

Jira Genetec Slack Confluence Cisco Meraki Appliances Windows Server Active Directory DHCP Network Services CCTV Access Control Alarm Monitoring Systems

What you'll do

  • Support internal and external customers with technical issues related to safety and security technology.
  • Troubleshoot CCTV, Access Control, and Alarm Monitoring systems via phone or email.
  • Log all technical issues in Jira with detailed information for tracking.
  • Escalate complex issues to appropriate internal teams when necessary.
  • Learn and assist with the configuration of new buildings' security technology systems.

What we're looking for

  • 1+ years of experience in technical/physical security technology support.
  • Intermediate skills in administering Windows Server, Active Directory, DHCP, and network services.
  • Solid problem-solving and customer service experience.
  • Ability to communicate effectively with remote users via phone or email.
  • Experience with CCTV, Access Control, and Alarm Monitoring systems preferred.
  • Understanding of enterprise network environments beneficial.

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