AI Delivery Platform Administrator

Cognizant

Remote

Quick summary

Work type: Remote
Location: Remote
Salary: $114,000–$128,000 / yr
Posted: 6 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $202k

This role $121k

$99k most similar roles pay here $257k

This role pays less than 97% of similar roles. Most pay $162,000–$241,750 — the shaded band above. At the midpoint, this role pays about $121k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Cognizant

Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.

Cognizant currently has 32 open roles on FindRole.

Listed pay typically runs $134,000–$194,000 across 29 roles with salary data.

Most-posted roles

View all roles at Cognizant

At a glance

TL;DR · AI Delivery Platform Administrator

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As an AI Delivery Platform Administrator at Cognizant’s Delivery Acceleration Business Solutions team, you will ensure the reliability and security of an AI-powered delivery platform used for generating deal and delivery documents. Your daily responsibilities include managing platform operations across global regions, designing onboarding processes to facilitate new teams’ adoption, monitoring system performance, resolving incidents in collaboration with engineering and vendor teams, building adoption dashboards, and leading user enablement initiatives such as coaching and developing self-service resources. The role requires proficiency in AI/LLM platforms, document automation tools, SSO/SCIM provisioning, API integrations, and experience with ITIL or IT service management frameworks. You must have a strong data-driven mindset and the ability to communicate technical concepts effectively across global teams.

Skills

ServiceNow AI/LLM platforms document automation tools SSO/SCIM provisioning API integrations ITIL Agile/Scrum Prosci ADKAR CI/CD Prometheus Grafana

What you'll do

Own platform operations including configuration, maintenance, and release management across global regions.
Design and scale onboarding processes for new teams and regions adopting AI-powered tools.
Monitor system performance, triage issues, and coordinate with engineering teams to resolve incidents.
Build and manage adoption dashboards tracking usage, feature adoption, and enablement effectiveness.
Lead user enablement initiatives including coaching, community programs, and development of self-service resources.

What we're looking for

3+ years of experience in SaaS platform administration or related roles
Technical proficiency with AI/LLM platforms, document automation tools, and API integrations
Strong troubleshooting skills and ability to coordinate across multiple teams
Experience developing enablement materials such as user guides and training content
Data-driven mindset with proven ability to measure adoption and demonstrate business impact

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