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Technical Support Quality Manager

Amazon Inc

Bellevue, WA 4 days ago $139,100–$188,100
Actively hiring Posted this week Verified listing Competitive pay
Six Sigma DMAIC DMADV COPC ISO 9001 speech analytics automated QA scoring AI-assisted evaluation tools KPI definition SLA management customer support operations quality assurance continuous improvement root cause analysis statistical process control calibration programs training feedback loops executive dashboards voice of customer integration cross-functional collaboration
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