Business System Analyst – IT

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We are seeking an experienced IT Business Analyst to join Abbott’s Commercial Delivery Solutions Team. In this role, you will collaborate closely with business stakeholders to understand and translate business needs into effective technology solutions. You will play a key role in delivering Salesforce-based solutions and ensuring compliance with Abbott’s regulated environment by completing all required Software Development Lifecycle (SDLC) documentation. This position requires strong analytical skills, a deep understanding of business processes, and the ability to bridge the gap between business requirements and technical implementation.

What You’ll Work On

• Collaborate with business stakeholders and IT Business Relationship Managers to gather, analyze, and document business processes and their associated system requirements.
• Translate business needs into clear functional specifications and ensure alignment with project objectives and clarity with development team.
• Partner with technical architects and developers to ensure business requirements can be met.  Work together to make certain the solution is designed and development to meet those requirements.
• Facilitate solution reviews and demos with business and technical teams.
• Prepare and maintain SDLC documentation, including documents such as user requirements, functional specifications, and validation protocols.
• Support testing activities, including test case development and execution.
• Ensure compliance with regulatory standards and Abbott’s quality processes throughout the project lifecycle.
• Act as a liaison between business users and IT teams to resolve issues and optimize system functionality.

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field.
• 0-2 years of experience as an IT Business Analyst or similar role.
• Excellent communication and stakeholder management skills.
• Ability to analyze complex business processes and propose effective solutions.
• Highly organized with the ability to manage multiple priorities independently.
• Desire to learn and expand skills through self-study, coaching, and hands-on job experience.

Preferred:

• Hands-on experience with Salesforce (Sales Cloud, Service Cloud, or related modules).
• Strong understanding of SDLC processes and documentation in a regulated environment.
• Experience in the healthcare, life sciences or other regulated industry.
• Familiarity with validation requirements for regulated systems (e.g., FDA, GxP).
• Salesforce certifications (Administrator or Business Analyst).
• Knowledge of Agile methodologies and tools (e.g., Jira).

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$50,700.00 – $101,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Services & Solutions Delivery

DIVISION:

BTS Business Technology Services

LOCATION:

United States > Chicago : Willis Tower Building 233 S Wacker Dr.

ADDITIONAL LOCATIONS:

United States > Abbott Park : AP06A

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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