Service Engineer 3- CTJ- TS/SCI

You'll implement high-performance solutions across teams while maintaining a quality checklist with minimal help. You'll also monitor telemetry data and perform analyses to identify patterns that reveal errors and unexpected problems. You will respond to incidents by identifying the level of impact, troubleshooting basic issues, deploying the appropriate fixes, and implementing automations to prevent recurring issues. You'll also follow prescriptive guidance for security, privacy, and compliance standards. You will collaborate within and across teams by proactively and systematically sharing information. You'll also support your work with others by proactively managing dependencies. You will improve the development and operations of systems, platforms, or product features by sharing insights and best practices. You'll do this by participating in design reviews, incident drills and debriefs, and regular meetings. Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 4+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. Hands-on experience supporting complex IT environments, with a strong understanding of system and service management challenges. Experience operating in large distributed or air-gapped environments, with a focus on reliability, security, and compliance. Ability to build consensus and influence across teams to achieve common goals. Recent experience with Azure or equivalent hyperscale cloud technologies. U.S. citizenship verification is required due to legal and customer requirements for this role. Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 5+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. 3+ year(s) technical experience working with large-scale cloud or distributed systems. Service Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year. Certain roles may be eligible for benefits and other compensation.

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