Systems Administrator, System & Infrastructure

Position Summary...

What you'll do...

**Immigration sponsorship is not available for this role

This is a full-time, onsite role at our Bentonville, AR office. This position is not eligible for remote work.
Role summary:**

The Tech Spot Systems Administrator, System & Infrastructure, plays a critical role in maintaining and enhancing IT infrastructure by troubleshooting issues, implementing system changes, and ensuring optimal performance and reliability. This position involves collaborating with stakeholders to deliver effective business solutions, supporting system development life cycles, and contributing to continuous improvement initiatives. The role requires strong technical expertise, effective communication, and a commitment to upholding company policies and standards while fostering a collaborative and professional work environment.
About the team:

The team delivers high-impact, in-person end user support through Tech Spots, ensuring minimal downtime and sustained productivity. They promptly address technical issues, troubleshoot, and maintain IT infrastructure, including Windows and Mac workstations and Active Directory. Emphasizing clear communication and organizational change management, the team aligns technical services with business needs. Collaboration and knowledge sharing foster expertise in automation and system reliability. Committed to continuous improvement, the team supports operational excellence and contributes to Walmart’s mission by providing seamless, efficient technical solutions that enhance the overall customer experience.
What you'll do:

• Support and maintain Windows/Mac workstation environments and IT infrastructure to ensure system availability and reliability.
• Troubleshoot and resolve system issues by analyzing root causes and implementing effective solutions.
• Develop, test, and deploy automation scripts and programs following established procedures and standards.
• Manage Active Directory services, including user and group administration and access controls.
• Monitor system alerts, performance metrics, and security events to proactively address potential risks.
• Collaborate with team members to document processes, share knowledge, and support continuous improvement initiatives.
• Communicate status updates and technical information clearly to stakeholders and customers.
• Participate in on-call rotation to provide timely support and incident response.

What you'll bring:

• Proven experience supporting and maintaining Windows/Mac operating systems and IT infrastructure components.
• Strong proficiency in automation and scripting to enhance system performance and reliability.
• Expertise in Active Directory management and organizational change processes.
• Demonstrated ability to troubleshoot complex technical issues and identify root causes effectively.
• Excellent communication skills to provide clear status updates and collaborate with stakeholders.
• Commitment to continuous learning and sharing knowledge to develop team capabilities.
• Demonstrated problem-solving skills with attention to root cause analysis and resolution.
• Familiarity with monitoring tools, alerts, and system performance checks to ensure availability.
• Commitment to continuous learning and sharing knowledge within the team.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $60,000.00 - $110,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Hardware assembly, maintenance, or support, Information technology or related field within the past 5 years, Project Design, Troubleshooting and code analysis, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture., Working with common programming languages (for example, C++, Pearl, Visual Basic), Working with TeamForgeAssociates: Computer Science, Associates: Information Technology

Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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