(USA) Senior Manager, Systems and Infrastructure Engineering

Position Summary...

What you'll do...

As the Sr. Manager, Systems Engineering for the In-Store Retail Media (ISRM) team, you will spearhead the technical strategy for one of Walmart’s most visible and high-growth consumer touchpoints. Leading a team of specialized engineers, you will be responsible for the end-to-end lifecycle of our digital signage and media hardware, moving the organization away from fragmented legacy systems toward a unified, automated architecture. You will play a pivotal role in our "Power of ONE" initiative, integrating ISRM assets into the Endpoint Management and Control Center (EMCC) to achieve unprecedented operational visibility and self-healing capabilities. By driving hardware-agnostic standards and leveraging real-time telemetry, you will ensure our global media network is resilient, scalable, and optimized for both associate ease-of-use and maximum advertiser impact.

About Team:In-Store Retail Media (ISRM)
Our team is focused on developing a streamlined, dependable company that includes service operations and technology solutions for Finance, People, and Associate Digital Experience (ADE). We also provide a variety of services such as procurement, supplier portfolio management, merchandising master data, and analytics. From developing HR chatbots and virtual assistants to creating invoice solutions and facilitating legal changes, we help drive efficiency across Walmart globally. The In-Store Retail Media (ISRM) team is a high-impact engineering and operations unit dedicated to transforming Walmart’s physical stores into a sophisticated, digital-first advertising network. As a cornerstone of the "Scalable Agility" strategic objective, the team manages the end-to-end lifecycle of a diverse global fleet of digital signage, media players, and supplier-installed displays.

What you'll do:

1. Strategic Technical Leadership & Vision

Define and execute the long-term engineering roadmap for the In-Store Retail Media ecosystem. You will serve as a key architect of change, transitioning legacy hardware environments into a modern, software-defined infrastructure. Your leadership will ensure that technical debt is minimized and that all engineering efforts align with the broader organizational goals of scalability and vendor independence.

2. Innovation & Emerging Technology Integration

Drive a culture of innovation by identifying and prototyping next-generation hardware and software solutions. You will lead the "hardware-agnostic" movement, evaluating emerging technologies to ensure the organization is never locked into a single provider. Your focus will be on building a flexible, future-proof stack that can rapidly adopt new capabilities—such as advanced sensors or interactive media—without a complete infrastructure overhaul.

3. Operational Excellence & Autonomous Systems

Champion the shift from reactive maintenance to proactive, automated operations. You will oversee the development of "Environmental Intelligence" systems that leverage telemetry and machine learning to predict failures before they occur. By prioritizing self-healing workflows and zero-touch deployments, you will reduce operational friction and eliminate the need for manual intervention at scale.

4. Engineering Mentorship & Organizational Growth

Build, lead, and mentor a high-performing systems engineering team. You are responsible for fostering a collaborative environment that values technical rigor, continuous learning, and ownership. You will balance hands-on technical guidance with strategic talent development, ensuring the team has the skills necessary to manage an increasingly complex and automated global device footprint.

5. Cross-Functional Synergy & Business Alignment

Act as a bridge between technical engineering teams and business stakeholders to ensure operational outcomes meet commercial objectives. You will advocate for the "Power of ONE" philosophy—driving consistency across different business units to ensure that engineering standards support overall business agility, cost reduction targets, and a seamless end-user experience.

What you'll bring:

1. Strategic "Platform-First" Architecture

The ability to design systems not as individual toolsets, but as a unified platform. A successful candidate possesses the architectural vision to move from fragmented, vendor-specific silos to a cohesive "single pane of glass" environment, ensuring all engineering efforts contribute to a standardized global ecosystem.

2. Obsession with Automation and Scalability

A fundamental commitment to "automation-by-default." This individual must have a proven track record of implementing zero-touch workflows and self-service capabilities that allow the organization to scale exponentially without a corresponding increase in manual labor or operational headcount.

3. Data-Driven Decision Making

The capability to translate complex technical telemetry into actionable business intelligence. They should excel at using real-time data to move the organization from a reactive maintenance posture to a proactive, predictive model that ensures high availability and performance across all technical assets.

4. Change Leadership and Influencing

The executive presence to lead teams through significant cultural and technical shifts. This role requires the ability to align diverse stakeholders—from frontline operations to executive leadership—around a shared vision of innovation, while navigating the complexities of large-scale organizational transformation.

5. Commitment to Operational Excellence

A relentless focus on building resilient, high-availability systems. This candidate must demonstrate a deep understanding of lifecycle management and a passion for engineering out friction, ensuring that every deployment is stable, secure, and optimized for a seamless end-user experience.

About WalmartGlobal Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart’s culture is a competitive advantage, and it’s fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed.  We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.  
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 5 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.Option 2: 7 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

2 years’ supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area and 3 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

For more details click Job Post.