Architect, Conferencing & Digital Experience Technologies

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Architect, Conferencing & Digital Experience Technologies is a technical leader responsible for the strategic design, architectural governance, and lifecycle management of enterprise audiovisual conferencing systems, digital signage platforms, virtual meeting technologies, and streaming solutions. This role ensures consistent, secure, scalable, and high-quality digital collaboration experience across the organization.

The Architect reports directly to the Director of Conferencing & Shared Services and works closely with peer leaders including the Senior Manager of Conferencing, the Manager of Support & Operations, and the Digital Signage Service Lead. The role has no direct reports but drives influence through expertise, cross functional collaboration, and leadership of global initiatives.

What You’ll Work On

Strategic Architecture & Technology Road Mapping

• Develops, maintains, and communicates multiyear strategic roadmaps for conferencing, streaming, virtual meeting platforms, and digital signage ecosystems.
• Defines and governs architectural standards, policies, and technical frameworks to ensure consistent implementation across regions and facilities.
• Advises IT leadership and business stakeholders on emerging technologies and opportunities to improve digital communication, collaboration, and user experience.
• Ensures all AV and digital experience technologies align with enterprise architecture, cybersecurity requirements, and IT operational standards.

Operational Governance & Optimization

• Establishes standards for AV room design, hardware specifications, virtual meeting platforms, and digital signage systems.
• Oversees the evaluation, selection, and integration of hardware, software, cloud services, and workflow tools supporting AV operations and digital experiences.
• Ensures AV operations, workflows, and equipment are optimized for reliability, uptime, and efficient support across global sites.
• Reviews technology project requests, ensuring alignment with architectural strategy and operational priorities.
• Ensures AV operations meet performance targets, production goals, and approved budgets.

Cross Functional Leadership & Collaboration

• Works closely with the Senior Manager of Conferencing to align strategy with delivery, innovation, and end-user experience improvements.
• Collaborate with the Manager of Support & Operations to ensure architectural integrity is maintained across implementation, support, lifecycle management, and incident response.
• Partners with the Digital Signage Service Lead to define standards, integrations, and strategic direction of digital signage solutions.
• Leads significant global or regional initiatives, system upgrades, and platform modernization efforts.
• Acts as a primary liaison between IT, support teams, business functions, facilities, and external vendors.

Vendor, Partner & Stakeholder Management

• Leads technical negotiations with vendors and solution providers to ensure cost-effective, scalable, and high-quality services.
• Manages ongoing vendor relationships, ensuring compliance with standards, SLAs, and technical requirements.
• Oversee technology evaluations, proofs of concept, and long-term vendor strategy for conferencing and digital experience systems.

Key Competencies

• Strategic Technical Leadership
• Architectural Governance
• Collaboration & Influence
• Vendor Negotiation
• Cross Functional Partnership
• Continuous Improvement & Operational Excellence

Minimum Requirements & Qualifications:

• Bachelor’s degree in information technology, Engineering, Computer Science, or equivalent experience.
• 8+ years of experience in enterprise AV architecture, unified communications, digital signage, or collaboration technologies.
• Proven ability to architect complex AV and digital communication systems in large global environments.
• Strong technical expertise with Cisco CVI platforms as well as alternatives such as Cisco Pexip, Microsoft Teams Rooms, Zoom Rooms.
• Demonstrated leadership in cross functional, matrixed environments without direct authority.
• Excellent communication, collaboration, stakeholder engagement, and vendor management skills.

Preferred Qualifications:

• CTS‑D, CTS‑I, Microsoft Teams Rooms certifications, or equivalent professional credentials.
• Experience leading enterprise-wide modernization or standardization initiatives.
• Familiarity with ITIL, enterprise architecture methodologies, and cybersecurity frameworks.
• Familiarity with AI within the industry.

Misc: This is an onsite role at Abbott location in Lake County, IL. This is not a remote role/opportunity.

Apply Now

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

The base pay for this position is

$129,300.00 – $258,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Services & Solutions Delivery

DIVISION:

BTS Business Technology Services

LOCATION:

United States > Abbott Park : AP14/A/B

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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