Senior Lead Technology Business Services Consultant

About this role

Wells Fargo is seeking a Senior Lead Technology Business Services within the Technology Business Management and Strategy organization.

Learn more about career areas and lines of business at wellsfargojobs.com.

In this role, you will advise senior and executive leaders on technology strategy and drive solutions to complex, enterprise‑level challenges. You will lead long‑term initiatives that align technology capabilities with business priorities, improve operational efficiency, and strengthen governance. Key responsibilities include managing software licensing and contract administration, optimizing contract lifecycle processes, and ensuring compliance with third‑party risk requirements. You will oversee vendor performance through structured scorecards, maintain an accurate and automated inventory of technology vendors, and apply best‑practice vendor management frameworks. Additionally, you will provide clear guidance, reporting, and subject‑matter expertise to internal teams on contract compliance and vendor management practices.

In this role, you will:

• Work as an advisor to more experienced leadership to influence technology matters to develop programs that are effective and efficient for highly complex business and technical needs across one or more lines of business
• Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation across multiple lines of business or the enterprise
• Deliver solutions that are long term, large scale, and which require understanding of organizational goals or priorities and technology to develop executable strategies and plans
• Provide vision, direction, and expertise to more experienced leadership on implementing innovative and significant business solutions related to technology matters that are large scale, cross functional, or companywide
• Engage with the technology team and more experienced leaders to provide support and drive strategic initiatives for the business and for execution of operational processes

Required Qualifications

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Desired Qualifications

• Strong expertise in technology vendor governance, including oversight of licensing, vendor performance, and compliance processes
• Exceptional executive‑level communication skills, with the ability to influence senior leaders and present complex concepts clearly and effectively
• Demonstrated experience in technology business support, including operational optimization and process improvement
• Experience managing complex software licensing agreements, renewals, and enterprise‑level contract administration
• Advanced skills in contract drafting, review, and negotiation, including preparation for legal engagement
• Experience using third‑party risk management tools and executing formal risk assessment and monitoring processes
• Proven success in process documentation, optimization, and automation across contract or vendor management lifecycles
• Expert‑level ability to build, maintain, and strengthen cross‑functional relationships across technology, business, finance, legal, and risk partners
• Strong analytical skills, with the ability to interpret and report on vendor performance, cost, and SLA data
• Demonstrated ability to deliver strategic solutions in a complex, highly regulated environment

Job Expectations

• Position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Posting Location:

• 300 South Brevard Street, Charlotte, North Carolina 28202

Posting End Date: 

25 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

For more details click Job Post.