Delivery Manager @ Klarna

Delivery Manager

Solutions & Delivery - Solutions & Delivery · London · Full-time · £84,990 GBP - £0 GBP

OverviewApplication

What You Will Do
You will be responsible for ensuring our partners have a smooth experience while implementing our products and solutions, guaranteeing high-quality integrations. Working closely with our partners and Klarna’s product and engineering teams, you will deepen your knowledge of the e-commerce and payments industry, as well as the underlying system and vendor landscape. Your insights will be invaluable in providing feedback on Klarna’s products.

As part of the Delivery/Implementation team, you will:

• Support the management of multiple partners and concurrent projects.
• Maintain integrations and troubleshoot issues, providing operational support as needed.
• Collaborate with other internal teams to define the overall solution and scope of partner integrations.
• Drive priorities for the development team aligned with solution design and scope.
• Understand Klarna products’ architecture and design to support successful integrations.
• Ensure Klarna quality standards are exceeded for partner integrations.
• Manage reported issues and coordinate their resolution.
• Set standards and processes for best practices in partner integrations.
• Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
• Communicate with our distribution partners via messaging, phone, video call, email, and on-site during workshops and demos.
• Use Klarna tools to communicate and coordinate across various teams.

Who You Are

• 3+ years of software solution or system integration experience.
• Proven track record of building solutions and achieving goals with a structured and analytical approach.
• Excellent written and verbal communication skills.
• Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
• Self-motivated individual who takes ownership and drives solutions.

Awesome to Have

• Exceptional listening and communication skills for different audiences.
• Ability to handle client situations confidently and humbly based on facts.
• Attention to detail to structure larger projects into deliverables.
• Genuine curiosity and strong technical understanding.
• Passion for solving problems.|

Please include a CV in English.

Curious to learn more about Klarna and what it’s like to work here? Explore our career site!

Apply

Upload your resume to autofill the application

Upload

First name *

Last name *

Email *

Dial code

Phone number

LinkedIn profile

Please upload your resume (preferably as a PDF file) *

Click or drag file to upload

Supported file format: .PDF; Maximum file size: 10.49 MB; Maximum file: 1;

Mandatory

Are you currently based in the location the job is posted in? *

Yes

No

Are you legally authorised to work in the location where this position is based? *

Yes

No

Will you now or in the future require sponsorship for employment authorization or visa status in the location this position is based? *

Yes

No

AI disclaimer

This application process may use AI-enabled systems to support candidate evaluation based on factors such as experience, technical skills, and qualifications. All processing is carried out in accordance with applicable data protection, AI governance, and labour laws. Human oversight is maintained at all stages, and final hiring decisions are made by people. Personal data submitted as part of this application is not used to train AI models.

I have read and understood the privacy policy and acknowledge that my personal data will be processed as part of this application.

Submit

Hire withPrivacy Policy

For more details click Job Post.