Senior Product Manager, Retail Sales Experience

Job Description Summary:

Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience. Our product organization brings together small, empowered teams that move with clarity, speed, and purpose, enabling digital to be a meaningful source of advantage across our operating unit.

Our work touches the experiences that keep the business running, including customer journeys, service delivery, sales workflows, and the systems that connect them. We are raising our standards for product craft and rebuilding the platforms behind these experiences. Product Managers play a central role in this evolution, helping teams discover the right problems, deliver meaningful solutions, and continuously improve the experiences that power our business.

If you are energized by solving complex business problems, working closely with cross-functional partners, and shaping products that support strategic customer relationships, we would love to meet you.

About the Role

The Senior Product Manager, Retail Sales Experience owns products that support The Coca-Cola Company's national account sales teams, who are the leaders responsible for managing strategic partnerships with some of the largest retailers in North America.

These teams manage complex customer relationships, analyze performance across large portfolios, and develop joint plans that drive growth for both Coca-Cola and its retail partners.

Your work will focus on improving the tools, insights, and workflows that help account teams understand performance, identify opportunities, prepare for customer conversations, and manage strategic accounts more effectively.

You will partner closely with national account leaders, engineers, designers, and data teams to understand how these relationships operate and where better products can help teams make stronger decisions and operate with greater clarity.

This role is ideal for someone who enjoys solving complex data and workflow challenges and turning them into simple, powerful tools that help teams drive business outcomes.

Responsibilities

Product Ownership and Strategy

• Own product outcomes for key parts of the retail sales experience.

• Identify the most important problems to solve for national account teams and the business.

• Define clear success metrics tied to sales effectiveness, account performance visibility, and product adoption.

• Contribute to the long-term vision for how account teams plan, manage, and grow strategic retail partnerships.

Discovery and Delivery

• Lead discovery through customer interviews, stakeholder engagement, data analysis, and experimentation.

• Translate insights into well-defined product opportunities and priorities.

• Partner closely with engineering and design to deliver products that are intuitive, reliable, and scalable.

• Use feedback and performance data to guide iteration and improve product outcomes over time.

Strategic Account Enablement

• Improve how account teams analyze customer performance and identify growth opportunities.

• Deliver clearer visibility into portfolio trends, category performance, and execution across accounts.

• Simplify workflows that support account planning, preparation, and customer engagement.

• Ensure products support thoughtful, data-informed conversations with retail partners.

Collaboration and Influence

• Partner with sales, engineering, design, and data teams to deliver cohesive solutions.

• Align priorities and dependencies across related product areas.

• Communicate product decisions clearly and help stakeholders understand trade-offs.

• Contribute to a culture of learning, accountability, and continuous improvement.

Key Qualifications

• 5+ years in product management or related fields (engineering, design, data, research)

• Demonstrated success shaping and shipping digital products that meet user needs and deliver business impact

• Proficiency in modern discovery and delivery practices

• Strong analytical thinking, with comfort using data and experimentation in decision-making

• Clear, compelling communication across technical and non-technical audiences

• Ability to balance multiple priorities and make thoughtful trade-offs in complex environments

• Education: Bachelor’s degree or equivalent practical experience

Preferred Qualifications

• Experience building products that support sales teams, commercial planning, or customer relationship management.

• Familiarity with CRM systems, sales analytics platforms, or commercial planning tools.

• Experience working with large enterprise customers, retail partners, or complex account structures.

• Exposure to modern product practices such as discovery, experimentation, and iterative delivery.

Skills

• Product Thinking: Connects user needs, business context, and technology into clear product direction.

• Customer Insight: Develops a deep understanding of user workflows and identifies opportunities to improve them.

• Analytical Judgment: Defines success metrics, uses data to guide decisions, and measures product impact.

• Influence and Communication: Brings clarity to complex problems and builds alignment across teams.

• Execution Excellence: Balances long-term direction with near-term delivery to ensure quality and reliability.

• Learning Mindset: Adapts quickly, embraces feedback, and continuously improves.

• Collaborative Leadership: Works closely with engineering, design, and business partners to deliver meaningful outcomes.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Agile Methodology, Application Development, Business Processes, Business Value Creation, Change Management, Influencing, Microsoft Azure, Microsoft Office, Negotiation, Process Improvement Plans, Risk Mitigation Strategies, Software Development, Software Development Life Cycle (SDLC), Strategic IT, Vendor Management, Waterfall Model

Pay Range:

$171,000 - $198,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

March 27, 2026

Shift:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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